All stocks available for sale | Free shipping for orders over HK$300 | Our store only provides local delivery service in Hong Kong

Old members need to re-register with the same email address | Old points and spending amounts will be added back to the account after the system transfer is completed | Points activities will be suspended during the conversion period

Terms and Conditions

Please read these Terms of Use carefully before using this website.
 Please read these Terms of Use carefully before using this site.

OTL MALL(https://otlmall.com/) reserves the right to define and modify the terms and conditions.

1) 1. General

" OTL MALL" "https://otlmall.com/" or "we" or "us" or "this website" refers to the operator of this website, and the party providing the service to "you" "your" "guest" "client".

OTL MALL(https://otlmall.com/) reserves all rights and may change these terms and conditions at any time and from time to time without prior notice. The revised terms and conditions will take effect from the date of publication. Your continued use of our website and our services will be deemed as your agreement to the latest version of these Terms and Conditions.

Please read the Terms and Conditions carefully before using the Website. By using this website or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them.

1.1 Customers are responsible for understanding the contents of the Terms and Conditions before using the services provided by the Company.

1.2 Customers who place orders with our company (including online stores/Whapsapp orders) will be deemed to have agreed to the terms and conditions.

1.3 The Company reserves the right to take photographs of all products, which will be used for display purposes only.

1.4 The customer is responsible for checking the quantity and integrity of the goods when picking them up. The Company will not make any returns or exchanges after the goods leave the store.

1.5 The Company does not provide after-sales or maintenance services for any products.

1.6 Regarding purchased goods, our company only acts as the purchasing and delivery agent. Our store is not responsible for ensuring the quality of the goods. All purchased goods are non-returnable.

1.7 The Company reserves the right to refuse to provide services.

2. intellectual property

Such information may be protected by intellectual property laws and rights (including but not limited to laws protecting copyright). If users download, copy, transmit, publish, store or use the information in other forms without obtaining the prior consent of the above rights owners, they may infringe the above laws or rights. Users must check on their own whether the above-mentioned infringement of intellectual property rights will occur.

3. Loss and Disclaimer

OTL MALL (https://otlmall.com/) is responsible for all arrangements before the goods are shipped.

This website and its contents are provided on the basis of existing information. This store only provides a place for online shopping. Therefore, we will not make direct, indirect, incidental, consequential or punitive damages (including monetary interests and intangible losses) and bear legal liability (except for the provisions implied by law) for any losses caused by the content of the website or the use of products purchased online.

Before using the products purchased in this store, please carefully read the product information, usage and precautions provided by the manufacturer, owner or seller on the product or in the packaging. This store does not assume any responsibility for the accuracy of the information provided by these manufacturers, owners or sellers, the suitability for a specific purpose, quality and reliability, so it is best to analyze this information carefully before use.
Although we have done our best to display the true appearance and color of the products, we cannot guarantee that your computer will be able to display them accurately.

**Please note: Once the order is shipped, the responsibility will be OTL MALL (https://otlmall.com/) is transferred to the "customer" responsibility.
If you suffer any loss due to problems with the post office/transportation company, OTL MALL (https://otlmall.com/) will not provide any compensation.

We do not assume any liability, including (but not limited to) any loss or damage caused by the information on this website, or any errors or omissions in any content, or any content published, reproduced, transmitted or distributed on this website.

We have no control over the links to other websites or information providers and their contents. We are not responsible for any such links or their contents. Any links and their contents are provided and are the responsibility of their operators.

4. Force Majeure

If the Company is unable to perform its obligations on its website due to [force majeure] (including but not limited to fire, misfortune, accident, act of God, natural disaster, any law, order, proclamation, ordinance, requirement or regulation of the Government of the Hong Kong Special Administrative Region or any of its government agencies, strike, labor dispute, shortage of labor or skilled workers, shortage of goods or raw materials, transportation delays or other reasons beyond the reasonable control of the Company, whether similar to the foregoing or not), the Company may be exempted from performing such obligations to the extent affected and the Company shall not be liable for any such liability.

5. Changes to Terms and Conditions

5.1 The Company reserves the right to amend these Terms and Conditions at its absolute discretion. It is the customer's sole responsibility to review these Terms and Conditions before confirming any order. Once an order is placed, the customer is deemed to have accepted the terms and conditions in force at that time.

5.2 In case of any dispute regarding the above terms, the Company reserves the right to make the final decision.

2) Terms of Use Welcome to our online store. In order to provide you with a safe and pleasant shopping experience, we set out the following terms of use so that you can better understand our expectations for both parties. Please note that when you browse any page of this website, it means that you have accepted and complied with these terms. We also recommend that you read our privacy policy statement carefully.

Order Terms
Our ordering terms can be found in FAQ.Ordering and Shipping Terms. All orders are subject to these terms and the Terms of Use.

Our Trademarks, Service Marks and Copyrights
Our trademarks and service marks belong to our company and we reserve all rights to claim them. All images, designs, logos, service marks and trademarks on this website may not be used for any purpose without our permission. In addition, all trademarks, product names, company names and logos appearing on this website are our exclusive property. All content of this website including design, articles, pictures, logos, buttons, images, software, any modification, extraction, collection, reorganization and assembly of sound data are protected by Hong Kong and international copyright and any applicable intellectual property laws. All software used on this website is our property and protected by Hong Kong and international copyright associations and any applicable intellectual property laws.

Use of the Website
This website is currently only used to provide online information and as a shopping medium. All content on this website may not be used for any commercial purpose (including reproduction, transmission, dissemination, sale, broadcast, publication, republication, rewriting, or redistribution in the same format or technology). The information and communication content on this website may only be used in legal channels. Any information that violates the terms of this website (any harmful and threatening) shall not be posted or transmitted. We reserve the right (but have no obligation or responsibility) to prohibit and remove such information.

Resale is prohibited. All products in this store are sold to users and are not allowed to be resold for any commercial purpose. If we have any doubts about the purpose of the ordered product, we will refuse to sell the product.

Product Ownership, Import Documents and Fees When the store ships the product, the ownership of the product will be transferred from the store to the user. The store will deliver the products according to the user's request. If the products are shipped to countries outside Hong Kong, you may need to pay surcharges, taxes, or register or apply for import licenses for the products at the destination. These charges and document applications depend on the laws of the destination. Our store cannot control or predict the amount of such charges, and our store will not bear any legal responsibility for such fees or document application procedures. If you complete the relevant ordering process, it means you accept the terms and conditions and are responsible for all additional charges, taxes or import document application matters for shipping the ordered products. If the product is eventually returned, this store may charge a reasonable fee to compensate for the loss of shipping costs.

Disclaimer: This website and its contents are provided on the basis of existing information. This store only provides a place for online shopping. Therefore, we will not make direct, indirect, incidental, consequential and punitive damages (including monetary interests and intangible losses) and bear legal liability (except for the provisions implied by law) for any losses caused by the content of the website or the use of products purchased online. Before using the products purchased in this store, please carefully read the product information, usage and precautions provided by the manufacturer, owner or seller on the product or in the packaging. This store does not assume any responsibility for the accuracy of the information provided by these manufacturers, owners or sellers, the suitability for a specific purpose, quality and reliability, so it is best to analyze this information carefully before use.
Although we have done our best to display the true appearance and color of the products, we cannot guarantee that your computer will be able to display them accurately.

Indemnification and Limitation of Liability If the Store incurs losses due to your breach of these Terms of Order or any actions taken while using this website, you agree to indemnify and hold the Store harmless from and against any losses, expenses, damages and costs (including reasonable legal fees). You agree that this store will not bear any legal responsibility for any losses you suffer as a result of using this website, and you agree to waive any claims against this store. If this statement does not apply to individual cases, the store's liability will not exceed the amount you paid for the products or services purchased on this website.

Links to other websites This website provides links to other websites. When you select these links, you will leave this website. These linked websites are not under the control of this store, so we are not responsible for the content of this website, the content of its linked websites, and the updates and changes of their content. This website provides website links for your convenience. We are not responsible for publishing or receiving the content of any of these linked websites, and the use and content of these websites do not represent our position.

Our Privacy Policy You agree that we may use your information for the purposes set out in our privacy policy.

Suspension of Use When we discover any behavior that harms our store, a third party, or violates the law, our store has the right to suspend or terminate anyone's access to all or part of the pages of this website without prior notice.


These Terms of Use (including the Order Terms in the Support) are subject to change from time to time, so please read the Terms of Use and Order Terms carefully before shopping on this website.

Governing Law These Terms of Use (including the Order Terms in the Support) shall be governed by and construed in accordance with the laws of Hong Kong. You agree that the courts of the Hong Kong Special Administrative Region shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms of Use and Order Terms. In case of any discrepancy between the English and Chinese contents of this website (including all privacy policies and terms of use), the Chinese version shall prevail.